Official WhatsApp Business

Answer, sell and scale via WhatsApp with AI

Official Meta provider. Multiple agents, integrated voice calls, active campaigns and AI agents — all in one platform.

Talk to a specialist

WhatsApp Center

5 channels · AI active

Online

Phone

Web

Messenger

Direct

Active Sessions 47 conversations

AI Bot handling 38 chats

9 human agents active

94%

AI resolution

< 30s

response time

4.8★

satisfaction

WhatsApp Calling

3 calls

channels

24/7

available

AI+Human

service

Meta Business Partner

Official Provider ✓

Simple as that

How it works

01Step

Connect your channels

Activate WhatsApp Business, telephony, web chatbot, Messenger and Direct in a single platform.

02Step

Configure your AI agent

Create bots that serve via text and voice with your company's knowledge base. No code.

03Step

Serve and scale

Your agent operates 24/7. When needed, transfers to a human. Track everything on the dashboard.

Features

Everything you need on WhatsApp

Official Meta Provider

Differentiated support, number creation, message templates and real-time campaign tracking.

Multichannel Support

WhatsApp, voice calls, web chatbots, Messenger and Direct — all in a single interface.

AI Service Robots

AI agents serve 24/7 with human transfer. Configured by prompt, no code needed.

WhatsApp Templates

Create and edit message templates directly from the panel with simplicity.

Scheduled Campaigns

Send news, promotions and reminders with approved templates, following Meta rules. Schedule for the ideal moment.

Real-time Dashboard

Online results and metrics with live tracking via a complete Dashboard.

AI Copilot

An AI agent suggests the best response in real-time for the agent to send, accelerating service with precision.

Orchestration between AI and people

Channels

Reach and serve customers on their preferred channel

Phone

Web

Messenger

Direct

API

AI Agent

Voice, text, or video

Systems and actions (MCP)

Retrieves data and performs actions in company systems

Contact Center

Hands the conversation to a person when needed

Knowledge (RAG)

Answers based on company data

WhatsApp Calling

Voice calls in practice

Velip integrates voice calls allowing your customer to make a voice call via WhatsApp and be served by AI or your human agent.

High-value Sales

A customer has questions about financing. The salesperson escalates to voice.

"To explain the financing details, can I give you a call? It takes 5 minutes."

→ Voice accelerates the sale and builds trust that text cannot achieve.

Complex Technical Support

A client is unable to generate a report. The agent escalates to voice.

"To resolve this quickly, can I call you? That way, I can guide you step by step."

→ Transforms frustration into a fast and efficient solution.

Advantages

Why choose Velip

Active Campaigns

Receive messages, calls and schedule large-scale active campaigns handled by robots or human teams.

Integrated Voice Calls

Make and receive calls via WhatsApp with a Single Number. Unify WhatsApp and telephony in one number.

Artificial Intelligence

AI agents that serve via text, voice messages or calls naturally, 24/7.

Velip ecosystem

Unify WhatsApp and telephony with Velip

Multichannel service with voice calls, AI robots and active campaigns — all in one platform.