Product

Cloud Contact Center

AI agents handle service with seamless handoff to human agents via text and voice, when needed.

Official customer service via WhatsApp Business with multiple simultaneous agents.

Phone

Make and receive phone calls with a single number and automatic recording.

Web

Integrated chatbot on your website with conversational AI and human transfer.

Messenger

Facebook customer service after AI bot screening.

Direct

Instagram customer service after AI bot screening.

Features

Complete service in one place

Unified Multichannel Service

Multiple agents use the same number for WhatsApp, calls, web chatbots, Messenger (Facebook) and Direct (Instagram), all in a single interface accessible from any browser.

AI Service Robots

Conversational AI robots provide automated 24/7 service. If needed, the robot transfers the chat to a human agent at any time.

Send Calls, SMS and Messages

Automatic sending of phone calls, SMS and WhatsApp messages for notifications, announcements and promotions.

Monitor Interactions

Monitor text and voice interactions in real time. Everything is recorded — including call recordings — for continuous quality improvement.

Orchestration between AI and people

Channels

Reach and serve customers on their preferred channel

Phone

Web

Messenger

Direct

API

AI Agent

Voice, text, or video

Systems and actions (MCP)

Retrieves data and performs actions in company systems

Contact Center

Hands the conversation to a person when needed

Knowledge (RAG)

Answers based on company data

Meta Business Partner

Official Meta Technology Provider

Official WhatsApp

Specialized support, number creation, message templates, and real-time campaign tracking.

Total Integration

WhatsApp and telephony integrated with AI. Cloud contact center where each agent manages multiple conversations, calls, and VOICE + SMS + WhatsApp campaigns.