Who We Are
Since 2004, revolutionizing communication with intelligence and innovation
Humanized Communication
Contact Intelligence
At Velip, we are passionate about transforming how companies communicate with their customers. As innovation leaders in the automated humanized communication sector through voice and video, we are dedicated to creating revolutionary, efficient, and intuitive customer service experiences.
Velip is a Contact Intelligence platform that offers a complete solution for managing communication with customers, integrating multiple channels like WhatsApp, telephony, and websites. It enables the automation of messages and customer service through AI agents and human teams, optimizing interaction with the customer.
The platform stands out for its official integration with WhatsApp as a Meta partner and direct links with carriers for identified telephony. In addition, it facilitates the creation of AI agents with a NOCODE interface, manages corporate knowledge, and offers a unified Contact Center that combines AI with human support. Founded in 2004, Velip has a history of innovation and more than 3 billion automatic contacts completed.
20+
years in the market
3,000
AI service robots
3B+
interactions
10,000+
clients served
History
Our Journey
IP Telephony & SaaS
Pioneers in launching a SaaS platform for corporate IP telephony, providing all features via Web before the Smartphone era.
IP Telephony & SaaS
Pioneers in launching a SaaS platform for corporate IP telephony, providing all features via Web before the Smartphone era.
Voice Messages & TTS
We inaugurated a new era with automatic voice messages using high-quality Text-to-Speech (TTS), providing a more fluid and human service.
Voice Messages & TTS
We inaugurated a new era with automatic voice messages using high-quality Text-to-Speech (TTS), providing a more fluid and human service.
Voicebots & Speech Recognition
We released the first service robots capable of recognizing human speech, replacing typing with natural conversations.
Voicebots & Speech Recognition
We released the first service robots capable of recognizing human speech, replacing typing with natural conversations.
WEBRTC & Cloud Call Center
We introduced WEBRTC technology and launched the Cloud Call Center, a pioneering solution that allowed remote work almost a decade before its wide adoption.
WEBRTC & Cloud Call Center
We introduced WEBRTC technology and launched the Cloud Call Center, a pioneering solution that allowed remote work almost a decade before its wide adoption.
Conversational AI
We adopted advanced Natural Language Processing (NLP) models, enabling natural dialogues by text and voice that dispense with traditional menus.
Conversational AI
We adopted advanced Natural Language Processing (NLP) models, enabling natural dialogues by text and voice that dispense with traditional menus.
Conversational Avatars
We launched conversational avatars and digital humans that interact like in a video conference, establishing a new milestone in communication.
Conversational Avatars
We launched conversational avatars and digital humans that interact like in a video conference, establishing a new milestone in communication.
Velip Engage
We unified our technologies in storytelling, interaction design, and conversational AI to launch a suite for producing digital humans.
Velip Engage
We unified our technologies in storytelling, interaction design, and conversational AI to launch a suite for producing digital humans.
Autonomous Agents
Nocode corporate AI for process automation, internal communication management, and customer interaction across multiple channels.
Autonomous Agents
Nocode corporate AI for process automation, internal communication management, and customer interaction across multiple channels.
Explore
Discover our solutions
Automated collections
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Educational communication
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Real-time surveys
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Fintech solutions
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Notices and confirmations
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Conversational avatars
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Secure delivery
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Promote your brand
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Automated collections
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Educational communication
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Real-time surveys
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Fintech solutions
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Notices and confirmations
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Conversational avatars
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Secure delivery
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Promote your brand
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