About Us

Who We Are

Since 2004, revolutionizing communication with intelligence and innovation

Humanized Communication

Contact Intelligence

At Velip, we are passionate about transforming how companies communicate with their customers. As innovation leaders in the automated humanized communication sector through voice and video, we are dedicated to creating revolutionary, efficient, and intuitive customer service experiences.

Velip is a Contact Intelligence platform that offers a complete solution for managing communication with customers, integrating multiple channels like WhatsApp, telephony, and websites. It enables the automation of messages and customer service through AI agents and human teams, optimizing interaction with the customer.

The platform stands out for its official integration with WhatsApp as a Meta partner and direct links with carriers for identified telephony. In addition, it facilitates the creation of AI agents with a NOCODE interface, manages corporate knowledge, and offers a unified Contact Center that combines AI with human support. Founded in 2004, Velip has a history of innovation and more than 3 billion automatic contacts completed.

20+

years in the market

3,000

AI service robots

3B+

interactions

10,000+

clients served

History

Our Journey

2004

IP Telephony & SaaS

Pioneers in launching a SaaS platform for corporate IP telephony, providing all features via Web before the Smartphone era.

2005

Voice Messages & TTS

We inaugurated a new era with automatic voice messages using high-quality Text-to-Speech (TTS), providing a more fluid and human service.

2010

Voicebots & Speech Recognition

We released the first service robots capable of recognizing human speech, replacing typing with natural conversations.

2014

WEBRTC & Cloud Call Center

We introduced WEBRTC technology and launched the Cloud Call Center, a pioneering solution that allowed remote work almost a decade before its wide adoption.

2017

Conversational AI

We adopted advanced Natural Language Processing (NLP) models, enabling natural dialogues by text and voice that dispense with traditional menus.

2020

Conversational Avatars

We launched conversational avatars and digital humans that interact like in a video conference, establishing a new milestone in communication.

2023

Velip Engage

We unified our technologies in storytelling, interaction design, and conversational AI to launch a suite for producing digital humans.

2025

Autonomous Agents

Nocode corporate AI for process automation, internal communication management, and customer interaction across multiple channels.

Explore

Discover our solutions

10,000+ companies trust Velip

Be part of Velip's history

Join over 10,000 companies that have transformed their communication with AI and automation.

Official Meta Business Partner
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